Device Manager Wireless Controller Driver

22.11.2020
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Steps to reinstall the wireless network adapter through device manager in Windows: Unplug any USB adapter or broadband device, then restart the computer, then plug it back in to a different USB port. The driver rollback is grayed out (unavailable) for devices in the Device Manager. From what I find doing a search, the user must be an 'Administrator' or it will be unavailable. My account is an Administrator account.

When I received the new Oculus Rift last month, one of the bundled accessories was a wireless Xbox One controller with a wireless USB adapter. Curiously, despite my system being completely up-to-date, the plug-and-play driver installation was never able to succeed correctly. I have seen similar issues pop up occasionally on Facebook and other discussion groups.

The official Microsoft support link on troubleshooting the wireless adapter suggest a wide range of potential solutions, none-of-which helped in my situation. At the end of the first solution that most closely matched my issue ('The adapter didn't auto-install'), Microsoft tells the reader to attempt the uninstall/update process once more and 'if this doesn't work, your adapter needs to be replaced.' Luckily that isn't really the case and the fix only takes a moment to apply.

Symptoms

  • The Xbox Home button on the controller continues to slowly pulse when powered on, never staying solid.
  • The Xbox One controller does not appear in Devices and Printers.
  • The LED light on the adapter does not come on at all when plugged in, even after pressing Sync button.
  • The Device Manager shows an 'XBOX ACC' entry in Other Devices with an explanation mark.

Solution

In short, you'll need to manually download compatible drivers on Microsoft's site and then update the missing device drivers accordingly. Sadly, Microsoft does a fantastic job of hiding these files deep within their site. The main Software Downloadspage for the controller only includes links to the user guide and specs sheet, no drivers. Microsoft assumes that the plug-and-play adapter will install without issue—and in many cases I'm sure they are correct, just not always.

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Device Manager Wireless Controller Driver Download

The only official way to get at these drivers is through Microsoft's Software Catalog site, which begrudgingly restricts its usage to Internet Explorer browsers. That said, here's a quick way to get what you need and have your controller up and running in minutes!

Downloading the Correct Drivers

  1. First, determine whether you are using a 32-bit or 64-bit operating system. You can press Windows Logo + Pause/Break if you need to verify your system type.
  2. With that information in mind, launch Internet Explorer (important) and navigate to: http://catalog.update.microsoft.com/v7/site/Search.aspx?q=xbox%20adapter
  3. The results should be sorted by Last Updated; the top two results correspond to the latest adapter drivers for 32/64-bit machines:
    1. If your operating system is 32-bit, click the 'Add' button next to the lower of the two versions (i.e., 19.34.19.259)
    2. If your operating system is 64-bit, click the 'add' button next to the higher of the two versions (i.e., 21.50.45.656)

The top two results will be for the 32/64-bit drivers for the Xbox One Wireless Adapter. Click Add next to the correct one for your system.

  1. Once the correct driver has been added to your download basket, click on View Basket (1) in the top-right of the page.
  2. On the following page, verify your selection and then click Download.
  3. Click 'Browse' and navigate to the temporary location you wish to download the drivers to; the Desktop is just fine.
  4. Click Continue and once the download lists as 'Done' you can close all Internet Explorer windows.
  5. Finally, navigate to the downloaded file. It will have a .cab extension. Open this file in 7-Zip or WinRAR and extract its contents somewhere.

Updating the Wireless Adapter Drivers

  1. Plug the wireless adapter into any USB port on your computer; you should hear a sound effect. If the Device Setup window appears, wait until it is finished.
  2. Go into the Device Manager (Windows Key + Pause/Break > Device Manager).
  3. You should see XBOX ACC listed under Other Devices. Right-click this entry and select Update Driver Software.
  4. Click on Browse my computer for driver software.
  5. Click 'Browse' and navigate to where you previously extracted the .cab files to. Then click OK and Next.
  6. The proper driver should then install and within a few seconds you'll get the message that the driver has been successfully updated. Click Close.

The device will then show up as Xbox Wireless Adapter for Windows under the Network Adapters category of devices.

Syncing the Controller with the Adapter

Chances are you can now turn on your Xbox controller by holding the Home button in until it lights up; after a few pulses it should auto-sync with the now functional USB adapter. If the Home button light does not become solid or otherwise behaves peculiarly in Windows, try re-syncing it as follows:

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Device Manager Wireless Controller Driver Windows 10

  1. Press and hold the Sync button on the adapter until it starts flashing.
  2. Once the adapter is flashing, press and hold the Xbox controller bind button front of the controller until the Xbox Home light flashes rapidly.
  3. In a moment, the light on both the adapter and the controller should light solid. You are all set!

Finally, consider downloadingXbox Accessories from the Windows Store to fully customize the gaming controller and update its firmware.

Note that I have seen a few people report issues using the wireless adapter in USB 3.0 ports. I have never experienced this issue on my machine and don't think you will either (it is rated for use in either). Of course, there is no harm in using a USB 2.0 port if needed.

Device Manager Wireless Controller Driver Download

See a yellow exclamation point next to a device in Device Manager? Don't worry, it's not that uncommon and it doesn't necessarily mean you have to replace anything.

In fact, there are dozens of reasons that a yellow exclamation point might show up in Device Manager, some more serious than others, but usually well within anyone's capabilities to fix, or at least troubleshoot.

What's That Yellow Exclamation Point in Device Manager?

A yellow exclamation point next to a device in Device Manager means that Windows has identified a problem of some kind with that device.

The yellow exclamation mark provides an indication of a device's current status and could mean that there is a system resource conflict, a driver issue, or, frankly, almost any number of other things.

Unfortunately, the yellow mark itself doesn't give you any valuable information but what it does do is confirm that something called a Device Manager error code has been logged and associated with that particular device.

Fortunately, there aren't that many DM error codes, and the ones that do exist are pretty clear and straightforward. What this means, then, is whatever problem is occurring with the hardware, or with Windows' ability to work with the hardware, you at least will have a clear direction as to what to do.

Before you can fix whatever problem is going on, you'll need to view this special code, determine what it's referring to, and then troubleshoot accordingly.

Wireless Controller Ps3

Viewing the Device Manager error code that was generated for whatever piece of hardware is very easy to do. Just head to the device's Properties and then read the code in the Device status area, especially if you're having trouble finding where that code is logged.

Once you know what the specific error code is, you can then reference our Device Manager Error Codes list for what to do next. Usually, this means finding the code on that list and then following any specific troubleshooting information we have available that's specific to that error.

More Information on Error Icons in Device Manager

Device Manager Wifi Driver

If you're really paying attention to Device Manager, you may have noticed that this indicator is not a yellow exclamation point at all; it's actually a black exclamation point on a yellow background, similar to the caution sign in the illustration on this page. The yellow background is triangle shaped in Windows 10, Windows 8, Windows 7, and Windows Vista operating systems, and a circle in Windows XP.

We also often get asked about the 'yellow question mark' in Device Manager. The yellow question mark appears not at as a warning indicator, but as a full-sized device icon. The yellow question mark appears when a device is detected but not installed. You can almost always solve this problem by updating the drivers for the device.

Video Controller Device Manager

There is also a green question mark that can appear in some very specific situations but only in Windows Millennium Edition (ME), a version of Windows, released in September 2000, which almost no one has installed anymore.